Loading…
This event has ended. View the official site or create your own event → Check it out
This event has ended. Create your own
View analytic

Sign up or log in to bookmark your favorites and sync them to your phone or calendar.

Friday, November 4
 

9:00am

Registration and Coffee
Friday November 4, 2016 9:00am - 9:30am
Exhibit Area/ Restaurant

9:30am

Welcome to LK Benelux 2016
Speakers
avatar for Maarten Hoppen

Maarten Hoppen

http://vxcompany.com/
Maarten Hoppen has been working in Agile environments since 2004. He has a background in development and management.  For the last 7 years he has been a full time Agile Coach, a Professional Scrum Trainer at Scrum.org and Accredited Kanban Trainer at the Lean Kanban University. He loves working with individuals, teams and organizations to help them adopt Agile and Lean thinking in their work, communication and... Read More →


Friday November 4, 2016 9:30am - 9:45am
Room A

9:45am

Keynote - To turn your product into a service, you need to turn your service into a product

When software becomes an integrated part of all physical products, continuous delivery will be key for value creation.

With continuous delivery, you can consistently and successfully deploy new product value in frequent and manageable increments to reduce risk. When you develop iteratively, you can deliver continuously. But unlike software projects, Internet of Things (IoT) projects often have physical needs and special environment issues that make each delivery more risky and expensive than a software-only delivery. It might not be practical to deliver on a short regular schedule as software does. However, you still want the risk reduction, focused iterations, and frequent value delivery that continuous delivery provides.

With the rise of more complex IoT products and services, I foresee the need for bigger development teams, integration with third party technology and supply chain management into an integrated operating system.

This multitude of connected devices and services will also translate to more information flows and organizations will need to understand the importance of agile development in delivering benefits from across all levels of organization and implementing them with support from all those levels.


Speakers
avatar for Eric Jan Kaak

Eric Jan Kaak

Business Development, IcoSense
Eric-Jan has been involved in Innovation Management for over 20 years.  The Austrian based, Dutch born Political Scientist and Certified Industrial Controller currently uses this background to develop new forms of organizations for clients out of different industries that are challenged by digital disruption and the Industrial Industry Of Thing (IIoT). | He used to work for large companies worldwide as Head of IT and Controlling, and gained... Read More →



Friday November 4, 2016 9:45am - 10:45am
Room A

10:45am

Coffee Break
Friday November 4, 2016 10:45am - 11:00am
Exhibit Area/ Restaurant

11:00am

Lightning Fast Learning With (Monte Carlo) Simulations
Learning is an essential part of teams either using the Kanban method or using a method inspired by Agile. Teams doing this regularly get into a mode of continuously improving the way they are working and thereby achieving a better service delivery and customer focus. Depending on the time between the learnings only a limited amount of improvements can be done.

Simulations help to increase the number of learnings by simulating improvements and get fast feedback on the expected results. This talk elaborates on how this can be done for teams using a kanban system.

It starts by providing an introduction to learning and the effect that improvements have on the system’s stability. How simulation helps to overcome this followed by a short introduction to Monte Carlo simulations. Examples will be shown and some results given.

Speakers
avatar for Pieter Rijken

Pieter Rijken

I enjoy helping teams to achieve their goals and have fun doing so. | | Currently, I mainly coach teams in the banking and telecom industries to make Scrum, Kanban or any Agile based method work for them to achieve results the business needs. | My special interest goes to using Monte Carlo based simulations to help understand behavioural related patterns and their effect on a team’s service delivery. | | In my previous lives I... Read More →



Friday November 4, 2016 11:00am - 11:50am
Room A

11:00am

Great Leaders Create Great Value

As a leader you play an important role when it comes to motivating your staff and shaping their behavior. So what do you need to do as a leader of a team that focuses on the flow of value to the customer?

Let’s take a look at the changing role of the leadership as we move into Lean and Kanban. I will present some modern research on motivation and productivity and what it says that supports this leadership and helps us boost performance.

In this talk you will learn about: • Motivation theories – intrinsic vs extrinsic. Some background and methods to boost motivation. What does motivation do to my bottom line?

 • Shaping behaviours – To be a leader means creating the behavior you desire in your team and the people around you. Looking at modern psychology I will give theoretical background as well as tips on how to work with values and feedback. This is maybe the most difficult part to deal with when it comes to change.

• Metrics that matter. Metrics are an important part of change. What we don’t measure has a tendency to not get done.

• The role of the leader – how can you help your team members reach their full potential? We’ll take a look at some skills that will help you develop leadership on both a personal and professional level.


Speakers
avatar for Karolina Jackson-Ward

Karolina Jackson-Ward

Karolina Jackson-Ward, Manager Customer Expeerience for Projectplace at Planview Karolina Jackson-Ward has more than twenty years experience in the IT industry in a variety of roles. In her current role as Manager for Customer Experience for Projectplace at Planview she is in charge of a geographically dispersed team that ensures users and onboarded, and have all the information that they need to get the most out of the product. She also ensures... Read More →


Friday November 4, 2016 11:00am - 11:50am
Room B

11:00am

Facilitating CarBan
After being a "public secret" within parts of the Kaban community for nearly a year, the CarBan Kanban Simulation Game will premiere at LKBenelux 2016. 

The simulation is based on Mike Burrows Featureban, but with some added features like   
 
* Getting started fast.

The game is easy to learn, but require real Kanban Option Theory to master. The replay value is higher than compared with a well known Kanban simulator.    

* Cooperation. The game facilitates cooperation between players, and when played in a company internal team setting, one will often overhear comments like: "Why don't we have the same high level of cooperating in our day to day life", and "Wow - I wish we had the same kind of transparency in our organization", and finally - "It's all coming clear now - let's do these kind of discussion tomorrow".    

* Shaping the odds anytime during play. As a facilitator you can easily alter the odds on halting the flow - or speed up the flow of the tickets. This can also be done independently on the states in the game. Compared this to a well known Kanban simulation, where only one bad thing happens at the end of day 11. People know this, so they have lesser learning outcome because the will "game the game" to get a higher score.   

* Simple play. No 19 points FAQ. No bookkeeping (unless you want to). Just 3 simple steps per round. No complex dice roll where the meaning of the dice is tied to placement of the dice.    

* Introducing the Risk Review. An intrinsic part of the game tracks the number of blocked items - this makes it easy to facilitate the introduction of a budding Risk Review.    

* Discussion topics during play. The game does not have event cards in the ordinary sense. As a facilitator you can give team optional topic cards, which the team will then discuss.    

* Multiple Product Owners. An optional part of the game is to simulate what happens when more than one product owner influences the team.    

* Market response to delivered features. As an option, the game has intrisinc support on how the market will react to a delivered feature. Just as in real life, the public may react positively or negatively on a feature - or not care at all.    The game can be used both as a coaching tool and a training tool.   

Takeaway:  People attending this session will learn how to facilitate the game in their own environment.     


Speakers
avatar for Ruben Olsen

Ruben Olsen

Ruben has been doing "everything, and the kitchen sink" within IT since the 80s. This has given him a very broad experience base, which his customers knows how to exploit fully. For the last 10 years he has split his time primarily between technical stuff, and a coaching and training in lean and agile.  When he is not doing technical stuff, like moving the infrastructure for Norway's most popular consumer bank or performing load testing... Read More →


Friday November 4, 2016 11:00am - 12:45pm
Room C

11:55am

Around the world with Kanban: 3 continents, 20 teams, 10 months

A challenging case study that describes a Kanban implementation across borders and cultures. A Global IT-Services delivery company is faced with a quickly changing environment and a demanding customer. Even though all KPI’s are on green, the customer wants more.

Kanban is introduced in order to further improve the services of the IT Operations department. We have transformed 20 teams, dispersed over 3 continents, to help them succeed beyond ambition.

How did we help to achieve measureable results in only 10 months? What impact does the transformation have, and what challenges does it bring? In a 45 minute session we will share our approach, best practices, and lessons learned. 


Speakers
avatar for Viktor de Keijzer

Viktor de Keijzer

Maarten Schaaf and Viktor de Keijzer are consultants at BlinkLane Consulting. They advise large international organizations on scaling Agile. Viktor and Maarten are both currently involved in the Agile transformation of an international IT services company. They are training and coaching 20 Kanban teams that are dispersed all over the world.   Maarten has a background in business consulting on software implementations. He is specialized in... Read More →
avatar for Maarten Schaaf

Maarten Schaaf

Maarten Schaaf and Viktor de Keijzer are consultants at BlinkLane Consulting. They advise large international organizations on scaling Agile. Viktor and Maarten are both currently involved in the Agile transformation of an international IT services company. They are training and coaching 20 Kanban teams that are dispersed all over the world.   Maarten has a background in business consulting on software implementations. He is specialized in... Read More →



Friday November 4, 2016 11:55am - 12:45pm
Room A

11:55am

Portfolio Kanban 101
Speakers
avatar for Maarten Hoppen

Maarten Hoppen

http://vxcompany.com/
Maarten Hoppen has been working in Agile environments since 2004. He has a background in development and management.  For the last 7 years he has been a full time Agile Coach, a Professional Scrum Trainer at Scrum.org and Accredited Kanban Trainer at the Lean Kanban University. He loves working with individuals, teams and organizations to help them adopt Agile and Lean thinking in their work, communication and... Read More →


Friday November 4, 2016 11:55am - 12:45pm
Room B

12:45pm

Lunch
Friday November 4, 2016 12:45pm - 1:45pm
Exhibit Area/ Restaurant

1:45pm

Experience a gemba walk @ PRATO

Are you in for an a-typical talk? Sure you want to get a new experience? Take a gemba walk with us and join us in a unique journey through time. Be amazed and discover how deliberate deviation, unfolding events and learning from it changed Prato’s DNA.

How it came so far?

Lately the Belgian Lean Coffee community had the chance visiting Prato, a Belgian HR services company. Based in Hasselt, Prato is a midsize service/product company in a highly competitive context. Notwithstanding the context, this company is on a continuous growth path.

In order to facilitate this growth, Tim Pijpops joined Prato 3 years ago to introduce Lean principles and Agile values in the organization to make the intangible tangible.

We will take you on a guided tour through this 3 years journey.  Together with you, we will travel through time to get an understanding of the change track of this organization and share with you with lots of first hand experience. The experience will be re-created and Koen De keersmaecker will show you how strong visual storytelling can make complex business matters visual, understandable and communicable.

Step by step you will discover how change was introduced within this company. Wim Bollen will introduce you into the elements of improvement kanban (coined by Patrick Steyaert) as a reference framework and retrospectively, we will identify how the time phased introduction of constraints catalysed the change. 

It will be a unique story about how the conjunction of expertise, observation and orientation,  modelling and experimentation can lead to a successful value creation within companies in fast moving environments.


Speakers
avatar for Wim Bollen

Wim Bollen

As a coach and a mentor I help organizations to adopt pragmatic leadership.  My hands-on experience and hunger to learn and to understand make me do so. My entire career I have been working in start-ups. This experience together with my advisory career in corporate and midsize organizations have enabled me to assist companies in balancing the exploitation of their current business and explore future options. As a community curator of the... Read More →
avatar for Koen De keersmaecker

Koen De keersmaecker

Koen - an energetic & multi-skilled creative centipede. At times also a writer, speaker, trainer, entrepreneur, illustrator, manager, blogger, reader, dreamer, leader, freethinker, or… just an amazing father. But there is more … As an Imagineer I make business complexity understandable and communicable by creating visuals that support visual storytelling. As a coach, I’m passionate about the challenges to grow... Read More →
avatar for Tim Pijpops

Tim Pijpops

I help technology companies to innovate and improve. I'm always looking out for better ways to do that, so far I've found that Lean thinking and an Agile mindset are crucial to be successful. As a lean-agile coach I find it important to visualize and manage the end-to-end flow of work. From then progress is realized as a joint exploration by taking small steps towards faster and more consistent delivery of valuable outcomes. Essentially this... Read More →



Friday November 4, 2016 1:45pm - 2:35pm
Room A

1:45pm

Kanban for the in-between, or: Using the Kanban principles to spark organisational change
This 45 min talk is for you if you are feeling trapped whenever your desire to implement Kanban meets the inertia of reality. Torn between a vision to improve daily routine and not given the mandate to realise it, you are looking for ways to make a difference nonetheless. How can you spark organisational change in such a setting?

The principles of Kanban may be of help here. The talk explores their use to create opportunities for organisational change within your sphere of influence, twisting the "Start with what you do now"-attitude of Kanban into a "Start with what you can do now"-attitude. When the implementation of Kanban practices seems like a hard nut to crack, why not focus on possibilites through Kanban principles?

Speakers
avatar for Thomas Epping

Thomas Epping

Thomas provides support for clients to find, apply, and establish a customised way towards productive collaboration. | | Stages of his professional career include working as a researcher, software developer, and organisational management consultant. He has presented on Kanban on several occasions and published a couple of articles on agile and lean. His current focus is on organisational development and management methods, with a special... Read More →



Friday November 4, 2016 1:45pm - 2:35pm
Room B

1:45pm

Lean startup simulation
A session with "Playing Lean", the Lean Startup board game. You will need to conduct experiments, build your product, invest in your company and sell your product. Do you get product-market fit? Who will conquer the mass market first? If you are new to Lean Startup, join and play the game to learn. If you know about Lean Startup, join and practice your skills and share experiences. 

This session will be highly interactive and fast-paced. You need to decide (with your teammates) upon your strategy and adapt that strategy while gaining insight. No prerequisite knowledge required. Maximum 12 participants.

Speakers
avatar for Frederik Vannieuwenhuyse

Frederik Vannieuwenhuyse

Frederik is a cross-functional and multi-disciplinary consultant. He’s been active for 10 years in digital product design and solutions. You can talk to me about all things agile, lean, lean startup, lean UX. Let's make the work environment a better place for everyone!



Friday November 4, 2016 1:45pm - 3:15pm
Room C

2:40pm

PORTFOLIO PLANNING AND PRIORITIZATION AT SCALE

Prioritization and planning across over 25 autonomous teams is hard. Especially when all work on their own contribution to department and organization goals. It gets harder when there are more than a dozen departments like this and some of them have dependencies with your own department. For over a year we have been collecting practices on how to encourage autonomy whilst keeping alignment over the departments and within teams.

This talk is about how to do portfolio planning and prioritization at scale based on experiences within one of the largest banks in The Netherlands . We have developed practices on how to plan with teams and departments based on what will bring us closer to our goals. 


Speakers
avatar for Jasper Sonnevelt

Jasper Sonnevelt

Jasper Sonnevelt works as an Agile Consultant and Trainer at Xebia. Jasper's main focus is on bringing effectiveness and responsiveness within the organization to do the right things, using Agile and Lean principles. In his day to day operation he is creative, energetic, assertive, confident and competitive. He uses these qualities in training, workshops and coaching to establish a supported change in organizations. Jasper is also a Lean Kanban... Read More →


Friday November 4, 2016 2:40pm - 3:30pm
Room A

2:40pm

Customer Kanban - pushing the boundaries of Kanban to deliver business agility

Organizations need to cope with a fluctuating, fragmented, and often, conflicting demand. Ideas for fulfilling customer needs or solving a business problem can be generated much faster than they can be realized. This is the source of much frustration and tension (and loss of value). Neither Agile development nor Kanban as it is practiced by most teams solves this problem. Customer Kanban together with Upstream Kanban are mechanisms to overcome this tension. They are the start of a journey towards Business Agility by engaging the whole organization, not just the delivery team.


Speakers
avatar for Patrick Steyaert

Patrick Steyaert

Lean/agile coach, founder, Okaloa
Helping organizations to become more agile with lean. The knowledge discovery process & discovery kanban. Leading change and fostering a culture of improvement.


Friday November 4, 2016 2:40pm - 3:30pm
Room B

3:30pm

Coffee Break
Friday November 4, 2016 3:30pm - 3:50pm
Exhibit Area/ Restaurant

3:30pm

Kanban Lego Game
When agile42 developed the Kanban Pizza Game and published it with a Creative Commons license, many different trainers and coaches used it to introduce Kanban. While we like the Pizza game and we will keep playing it, there are some elements that we thought the game lacks or does not highlight enough.

 

there’s no design part: there are only two predefined types of pizzas

there’s no optionality in what to do when: team has to deliver based on what is ordered in a sequenced way. it’s not a real pull system

there is no unplanned event to manage

there are no economics (at least in the standard version of the game): there is no material or ingredients to buy, pizzas have no price tag, etc.

 

The Kanban Lego Game has these and further elements and therefore we think it can provide additional insights to people who want to understand Kanban more at depth. The game is based on building items using Lego bricks and it can be also played in a sort of portfolio mode where each item to build can be seen as a project.


Speakers
avatar for Gaetano Mazzanti

Gaetano Mazzanti

Agile 42
Gaetano’s experience includes coaching and training in Europe and Asia. As a strong advocate of Agile and Lean values and principles, he is helping companies to change, transitioning to more effective organizations and processes. Gaetano‘s background includes 20+ years as a manager and executive in the Machinery and Software Industry. He worked in USA and India leading distributed teams in advanced projects (CAD/CAM, PLM, Industrial... Read More →
avatar for Niels Verdonk

Niels Verdonk

Agile 42
Niels has coached many teams and organizations to deliver high quality products by embracing Lean and Agile approaches such as Scrum, Kanban and eXtreme Programming. His background includes 20+ years experience in software development, development management, system architecture and IT operations. He has coached various organisations from small start-ups to large enterprises, from IT and software to hardware and marketing departments... Read More →


Friday November 4, 2016 3:30pm - 4:40pm
Room C

3:50pm

From 2 weeks to 2 hours average lead time
Once upon a time, in a Big Organization, a group of only 3,5 people where providing DevOps like services to 150 developers, and around 1 500 other users. This team where responsible for running the Build Server, the Bug Tracker, the Wiki, and whole slew of other tools. The work they did where a mix between longer projects, and day-to-day operations and support of said tools.

They had a bunch of happy users, as their quality of delivered services where quite high - that is - when they delivered. For a certain kind of requests the lead time where around 2 weeks and 2 days. However, when an external force reduced the number of people in the group from 3,5 to 2,5 they needed to change the way they worked.

This is a story about a team that worked on an ad-hoc basis - loosing task right and left, for later to pick them up. As a support team for the developers, they started using Scrum so they could gain experience to advise their customers on how to work in an agile fashion. However, using Scrum did not help the team with their core tasks: Providing tool and process support for their customers.

When the team was reduced - they looked to Kanban. After some initial struggle, they did reduce the average lead time down to 2 hours. Ruben Olsen where part of this team, and will recount how he used coaching tools to move the team from chaos to a more structured daily life. He will also tell you about how this one team worked, to 5 other teams in the same department.

Takeaways:
- Kanbanizing your process.
- Doing Ninja Kanban against management's orders, and getting forgiveness.
- Why Kanban will spread organically
- and why this might not be a good thing in the long run.

Speakers
avatar for Ruben Olsen

Ruben Olsen

Ruben has been doing "everything, and the kitchen sink" within IT since the 80s. This has given him a very broad experience base, which his customers knows how to exploit fully. For the last 10 years he has split his time primarily between technical stuff, and a coaching and training in lean and agile.  When he is not doing technical stuff, like moving the infrastructure for Norway's most popular consumer bank or performing load testing... Read More →


Friday November 4, 2016 3:50pm - 4:40pm
Room A

3:50pm

Coaching Stances – how they can make a difference in Kanban settings

Coaching – as the name implies – is an important part of the work of every Kanban or Agile coach. It also has different connotations in other areas of life. Professional coaches are primarily trained to facilitate people in growing their potential for problem solving and finding their own solutions. To a certain extend that also applies to sports and executive coaching – extended by domain area knowledge.

A huge part of these approaches – be it from systemic coaching, solution focused coaching or even professional sports coaching – are also applicable for coaching in the context of Kanban initiatives. In this talk Michael Mahlberg provides an overview on different stances towards interaction: from consulting through teaching and mentoring to coaching. He shows how the conscious application of these stances and their related tools, like different questioning models for the coaching or mentoring stances, can make a huge difference. Especially in supporting the self-organization on Kanban or Agile change efforts.

After this talk participants will walk away with new ideas on how to use different stances of interaction in their day to day work and find hopefully even inspiration which of their coaching toolsets they would like to enhance.


Speakers
avatar for Michael Mahlberg

Michael Mahlberg

Michael has been running his own company in Germany since the mid eighties and moved his focus from implementation to organization in the mid nineties. Working in a all kinds of industries from pure software development companies through to public administration and from companies with less than to dozen employees to the big multinationals, he has not yet seen a project where architecture and processes where not of crucial importance. As an... Read More →



Friday November 4, 2016 3:50pm - 4:40pm
Room B

4:45pm

Keynote - Creating Robust, Resilient & Antifragile Organizations

No one wants to lead the next Nokia! The fear of doing so has driven large companies in similar industries, such as Ericsson, into knee jerk-reactions to "go Agile" in the hope that they can avoid fragility and extinction. However, Nokia was the largest adopter of Agile software development methods in the Nordics. So what does it really take to build a robust, resilient and antifragile organization?

This talk will examine fragility and compare it with robustness, resilience and the evolutionary capability of antifragility. David will examine the risk management problem of fragility and how to mitigate it using cultural elements of social engineering, social psychology and personal psychology, as well as market dynamics, organizational behaviors, structures and practices required. What makes an organization robust? What makes it resilient? And what ultimately is needed for antifragility?


Speakers
avatar for David J Anderson

David J Anderson

David Anderson is a thought leader in managing effective teams. He leads a consulting, training and publishing and event planning business dedicated to developing, promoting and implementing sustainable evolutionary approaches for management of knowledge workers. He has 30+ years experience in the high technology industry starting with computer games in the early 1980’s. He has led software teams delivering superior productivity and quality... Read More →



Friday November 4, 2016 4:45pm - 5:45pm
Room A

5:45pm

Drink Reception
Friday November 4, 2016 5:45pm - 7:00pm
Exhibit Area/ Restaurant